Who we are

Our website address is: https://horizonsolution.net.

What personal data we collect and why we collect it

Comments:

  • When visitors leave comments on the site, we collect the data shown in the comments form, including name (optional), email address, website (optional), the visitor’s IP address, and browser user agent string to help spam detection.
  • An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it and display your profile picture next to your comment. The Gravatar service privacy policy is available here: https://support.gravatar.com/account/data-privacy/. After approval of your comment, your profile picture will be visible to the public in the context of your comment.

Media:

  • If you upload images to the website, we recommend avoiding uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms:

  • The information you provide through our contact form, such as your name and email address, is used solely to respond to your inquiries and is not used for any other purpose.

Cookies:

  • If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
  • We use additional cookies to improve your experience on our website. These cookies may track information such as your browsing preferences and login status. You can choose to disable cookies through your browser settings.
  • For more information about cookies, you can visit https://allaboutcookies.org/.

Embedded content from other websites:

  • Articles on this site may include embedded content from other websites, such as videos, images, articles, etc. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

Analytics:

  • We may use analytics tools to collect information about how you use our website, such as the pages you visit, the time you spend on each page, and the links you click. This information is used to improve the website and user experience.

Who we share your data with:

  • We do not share your personal data with any third-party companies for marketing or advertising purposes.
  • We may share your data with third-party service providers who help us operate our website and services, such as hosting providers and analytics providers. These providers are contractually obligated to keep your data confidential and secure.

How long we retain your data:

  • If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
  • For users that register on our website (if applicable), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data:

  • If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data:

  • Visitor comments may be checked through an automated spam detection service.

Your contact information:

  • You can contact us with any questions about this privacy policy at [your email address].

Additional information:

  • We take the security of your personal data seriously and have implemented appropriate safeguards to protect it from unauthorized access, disclosure, alteration, or destruction.
  • We regularly review our privacy policy and update it as necessary to reflect changes in our practices or applicable laws.

How we protect your data:

  • We use a variety of security measures to protect your personal data, including encryption, access controls, and firewalls.

What data breach procedures we have in place:

  • In the event of a data breach, we will take steps to notify affected individuals and regulatory authorities as required by law. We will also take steps to mitigate the impact of the breach and prevent future breaches from occurring.

What third parties we receive data from:

  • We may receive data from third-party service providers, such as website analytics providers. This data is used to improve the website and user experience.

What automated decision making and/or profiling we do with user data:

Sources

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  14.  

    Horizon Marketing Solutions LLC – Fulfillment Policy

    Introduction

    At Horizon Marketing Solutions LLC, we are dedicated to delivering exceptional digital marketing services, including website design and social media advertising, to our clients. This fulfillment policy outlines our commitment to providing timely and high-quality services and ensures compliance with the requirements of payment processors such as Stripe and PayPal.

    Service Delivery

    1. Service Confirmation:
      • Upon successful payment, clients will receive an email confirmation detailing the scope of services purchased, payment received, and estimated timelines for project milestones.
    2. Project Initiation:
      • Projects will commence within 2 business days of payment confirmation and receipt of all necessary information and materials from the client.
    3. Communication:
      • We maintain clear and consistent communication with clients throughout the project. Regular updates are provided via email, phone, or project management tools.

    Website Design Services

    1. Project Timeline:
      • An initial project timeline will be established based on the complexity and scope of the website design. Typical timelines range from 2 to 8 weeks.
      • Clients will receive a detailed project plan outlining key milestones and delivery dates.
    2. Revisions and Feedback:
      • Clients are entitled to a specified number of revisions as outlined in their service agreement. Additional revisions may incur extra charges.
      • Feedback is encouraged and can be provided at designated stages of the project to ensure alignment with client expectations.
    3. Final Delivery:
      • Upon completion, the final website design will be delivered to the client, including all necessary files and credentials.
      • Clients will have a 14-day period to review and request minor adjustments post-delivery.

    Social Media Advertising Services

    1. Campaign Setup:
      • Social media advertising campaigns will be set up within 3 business days of payment confirmation and receipt of all necessary information from the client.
      • Clients will receive a campaign strategy outline, including target audience, ad creatives, and budget allocation.
    2. Campaign Management:
      • Ongoing campaign management includes performance monitoring, optimization, and reporting.
      • Clients will receive regular performance reports and have access to a dedicated account manager for any queries or adjustments.
    3. Campaign Duration:
      • The duration of social media advertising campaigns will be specified in the service agreement. Clients can request adjustments or extensions as needed.

    Payment and Refunds

    1. Payment Terms:
      • Payment for services is due upfront, as specified in the service agreement. Payment methods include credit card and PayPal.
      • Recurring services, such as ongoing social media management, will be billed on a monthly basis.
    2. Refund Policy:
      • Refunds for website design services are available if requested within 7 days of project initiation, minus any non-recoverable costs incurred.
      • Refunds for social media advertising services are not available once the campaign has been set up and launched.

    Customer Support

    1. Contact Information:
      • Our customer support team is available Monday to Friday, 9:00 AM to 5:00 PM (EST).
      • Clients can contact us via email at [email protected] or by phone at (646) 777-75659.
    2. Response Time:
      • We aim to respond to all client inquiries within 24 hours.

    Compliance and Security

    1. Privacy and Data Protection:
      • We are committed to protecting our clients’ personal information. All data is processed in accordance with applicable data protection laws and our Privacy Policy.
    2. Payment Security:
      • All payment transactions are processed through secure payment gateways (Stripe and PayPal) to ensure the highest level of security and fraud protection.

    Amendments to Policy

    Horizon Marketing Solutions LLC reserves the right to amend this fulfillment policy at any time. Any changes will be communicated to clients via email and will be posted on our website.

    By adhering to this fulfillment policy, Horizon Marketing Solutions LLC ensures a transparent, efficient, and client-friendly service delivery process. This policy helps us maintain high standards of service and trust with our clients and partners.